Terms of use

RefCoach gives referee coaches an iPad app for logging matches and a website, refcoach.io, for reviewing them. RefCoach Cloud keeps the two in step. RefCoach is run by Jamie Waters in England ("we", "us"). These terms apply when you create an account or use the website, and you agree to them when you do. How we handle personal data is in the privacy policy.

The iPad app is also licensed to you under Apple's standard licence agreement for App Store apps. The app works without an account; these terms matter once you sign in.

• You must be 18 or over to create an account.
• One email address is one account, and an account is for one person.
• Keep your sign-in codes and your Apple or Google account secure. You are responsible for what happens under your account.
• Tell us straight away if you think someone else has got into it.

• What you log is yours. We claim no ownership of it.
• You give us permission to store, process and display it only so far as we need to provide the service to you, and to include it, anonymised, in aggregate statistics as the privacy policy describes.
• You confirm you are entitled to record the officials you assess, for example because an association appointed you to coach them, and that your notes are fair and made for coaching. Follow your association's safeguarding rules where an official is under 18.
• Do not log special category data (health, for example) or anything unlawful, defamatory or unrelated to coaching.

RefCoach is free at the moment. If we introduce paid plans, the price, what it includes and how to cancel will be shown before you pay, and nothing will be charged without your agreement. Anything bought through the App Store is also governed by Apple's terms.

Do not:

• try to reach another account's data, or test or get round our security
• scrape the service, overload it, or use automated means other than the app and website we provide
• resell or share access to your account
• use RefCoach to harass anyone

We work to keep RefCoach running and your data safe, but we cannot promise it will always be available or free of faults, and we may change features as the product develops. Your iPad keeps its own copy of your matches, and each match can be exported at any time, so keep exports of anything you cannot afford to lose.

You can delete your account at any time on the website (Settings, Delete account) or by emailing support@refcoach.io. Your cloud data is permanently deleted 30 days later. We may suspend or close an account that breaks these terms; unless the breach is serious or the law prevents it, we will tell you first and give you the chance to export your data.

• Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or anything else the law does not allow us to limit. If you use RefCoach as a consumer, your statutory rights are not affected.
• We are not responsible for losses that were not foreseeable, for business losses (such as lost income or opportunities), or for decisions made on the strength of a coaching report.
• If you use RefCoach in the course of a business or for an organisation, our total liability to you is limited to the greater of £100 and what you paid us in the 12 months before the claim.

If we change these terms in a way that matters, we will tell you by email or in the app at least 30 days before the change takes effect, and ask you to accept the new version. If you do not want to, you can delete your account before then.

These terms are governed by the law of England and Wales, and disputes go to its courts. If you live in Scotland or Northern Ireland as a consumer, you can also bring proceedings in your local courts. Questions: support@refcoach.io.